Thomson Scientific has posted a small survey on the new Web of Knowledge interface. It only took 5 to 10 minutes to complete. Really worth the effort when you are serious about this product. One of the questions struck me as a bit odd was where they inquired about the necessity of a fully functioning back button on your browser. It struck me as odd since I have heard from marketing people themselves that users are complaining about a not functioning back button. I only get frustrated a couple of times per session in Web of Knowledge when a page has expired once again. Old habits never die. So each time a whistle a foul tone when it happens.
So please take this Survey, and tell them!
The response box for ideas for improvement is a bit small. So please ISI have a look at the following related posts:
- Web of Science reviewed by Jacsó
- Consistent search interfaces, oh so difficult
- Interview with two Thomson executives on the citation indexes
Seems that times are changing, and they start listening to their users again!
I credit Scopus with making ISI nervous about their product, leading to some changes, and some interest in possibly more changes.
I took the survey & gave them lots of suggestions.